Business development for design and creative agencies

Results-driven and proven
new business expertise


Welcome to The Hand

The Hand is a specialist business development agency for the design and creative industry.

We work in close collaboration with our clients to ensure that we are a visible part of their team. We become a strategic new business partner to advise, action and deliver on all aspects of the business development process.

We live and breathe it.
This expertise is what we have become renowned for.

Getting started

Our approach

We work at all levels of intensity beginning with the creation and execution of a strategic roadmap.

Our considered, integrated approach includes creating a marketing and PR toolkit, proposal writing, pitching as part of your agency team and prospecting for new business.

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Our services

What we do

We partner with you, plugging into any size of creative business to become an integral, commercially focused part of your team.

We help design and creative agencies across all or any of the following areas:

  • Strategy and planning
  • Lead generation and new business
  • Business development plan and marketing
  • Attending meetings and pitching as part of an agency team
  • Business Roadmap creation and communications training
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Our process

How we do it

We use an integrated approach, which involves telephone, email, face-to-face networking at events and social media resources… but we never ‘cold call’.

About The Hand

Who we are

The Hand works with expert consultants each of whom have had in-house new business experience and work hands-on with clients to implement strategies for winning business from new clients.

Natasha Ellard-Shoefield is Managing Director of The Hand and an accredited consultant in the field of business development on the DBA (Design Business Association) Experts Panel.

Meet the team