Business development for design and creative agencies

Results-driven and proven
new business expertise


Welcome to The Hand

We’re a specialist business development agency for the design and creative industry.

With us, you won’t find a cookie-cutter approach. We tailor our support to you and your business. We want you to feel that we’re part of your team; working alongside you to deliver great results.

Whether it’s strategic or tactical support you’re looking for, we’ve got you covered. As your strategic new business partner, we advise, action and deliver on all aspects of the business development process.

We love what we do.  We live it and breathe it.

Our expertise is what we’ve become known for.

Getting started

Our approach

From strategy through to implementation and training, we offer all levels of support. At the centre of this is your roadmap which we’ll work closely with you to create, refine and execute.

Our carefully considered, integrated approach includes creating a marketing and PR toolkit, proposal writing, pitching as part of your agency team and prospecting for new business.

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Our services

What we do

We partner with you, plugging into any size of creative business to become an integral, commercially focused part of your team.

We help design and creative agencies across all or any of the following areas:

  • Strategy and planning
  • Lead generation and new business
  • Business development plan and marketing
  • Attending meetings and pitching as part of an agency team
  • Business roadmap creation and communications training
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Our process

How we do it

We use an integrated approach, which involves telephone, email, face-to-face networking at events and social media resources, but we never ‘cold call’.

About The Hand

Who we are

The Hand are a team of expert consultants, each of whom have had in-house new business experience, and work hands-on with clients to implement strategies for winning business from new clients.

Natasha Ellard-Shoefield is Managing Director of The Hand and an accredited consultant in the field of business development on the DBA (Design Business Association) Experts’ Panel.

Meet the team