The Hand Talks

What do your clients really think?

07.01.2022 by The Hand

How often have you really stopped to ask your clients how they’ve found working with you?
If the answer is ‘never’ or ‘not that often’, it might be time to look at this…

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Who are your ideal clients?

02.12.2021 by The Hand

If you haven’t had to go out and seek new clients for your creative agency before, it can be hard to know where to start. Even for the most experienced agencies out there, you don’t always have the time to step back and question whether what you’re doing on the new business front is effective.

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What does good new business follow-up look like?

11.11.2021 by The Hand

Having worked with creative agencies of all sizes for over 20 years, we’ve become adept at spotting where existing new businesses processes could be improved. And one of the areas that often comes up in our discussions is ‘the follow-up’.

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